Multi-tenant WhatsApp SaaS
Delivery, engagement, and team performance analytics
Campaign and inbox metrics are modeled in the shared domain package so backend jobs and frontend reporting stay aligned.
Delivery rate
0%
Read rate
0%
Reply rate
0%
Contacts
0
Signals to operationalize
These are the first dashboards the product should optimize around in v1.
Campaign performance
Template delivery, read rate, and CTA click-through on every run.
Agent productivity
Open queue load, active presence, assignment balance, and SLA tracking.
Automation conversion
Entry count, handoff rate, completion rate, and fallout points per flow.
Connection health
Webhook lag, token status, throughput tier, and phone quality changes.